To be the centre of excellence for all dispute management & training. The mission of ADR is to be the resolution experts, providing the highest quality dispute resolution services to our clients and to our local, national, and global communities.
The ADR centre vision is to lead the ADR industry as the resolution experts, setting the standard of excellence by which all dispute resolution services will be measured.
Our vision is to be the dispute resolution service of choice for all disputes in the world including India.
Effective: using appropriate processes for the dispute in question, we deliver fair resolutions in a reasonable time frame
Accurate: we carefully analyze disputes, ensure that we fully understand the positions of the parties, and explain our outcomes clearly and logically
Competent: we understand technology issues, act professionally, and show good judgmentUnprejudiced : in keeping with our role as a completely independent arbiter of disputes, we take no side in any dispute
Fair: we assess the scale and scope of disputes, apply fair process appropriate to the nature of the dispute, and deliver balanced and reasonable outcomes when required to do so
Responsive: we understand the needs of the disputing parties, and work to resolve disputes in a manner that reflects and respects those needs